Why it Works
Terms and Conditions
Website License and Admission
Risk and Title of Goods
All change of mind returns can be returned if in resaleable condition (unopened and unused). This excludes hair extensions due to hygiene purposes. Change of mind returns will incur a 20% restocking fee. Shipping costs are non-refundable. Return shipping costs are the customer's responsibility for change of mind returns. For faulty goods, please contact us first by phone or email.
When do items need to be returned by?
Please advise us by phone or email within 7 days of receiving goods.
Where do items need to be returned to?
All returns should be sent to unit 5/165 Rookwood Rd Yagoona NSW 2199.
How do customers return items?
All items must be packed properly to avoid damage and include a copy of your purchase invoice.
Shipping for returns?
For change of mind returns, the customer is responsible for freight charges to Hair and Beauty Kingdom Pty Ltd. Change of mind orders will also incur a 20% restocking fee. Any shipping costs are non-refundable.
In-store return option?
If you would prefer to return you goods in person , Hair and beauty kingdom is located at unit 5/165 Rookwood Rd Yagoona NSW 2199. Our hours are Monday to Saturday 8.00am – 5.00pm and Sundays 10.00am-4.00pm.