Our policy is to offer low priced Flat-Rate shipping costs, to all hair salons and beauty therapists, operating throughout Australia.
We may not deliver to PO BOX addresses. Most shipments will be carried out by Courier. At the time of your order it is your responsibility to enter the correct delivery address, should you enter the wrong address we are not obliged to re-send the order at our expense to the correct address. We will not accept liability for any loss or damage arising from a late delivery. Orders can take between 1-7 working days; in most cases orders will be dispatched the next day although we always endeavour to get it to you quicker if possible. We always do our best to provide products on time to our customers. In the event that delivery is delayed you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel your order. We will do our utmost to investigate any of the above unfortunate events.
Shipping processing time is subject to stock availability. Please call in advance to confirm availability of stock.
Our company policy excludes all liability for any loss or damage including non delivery. If having a parcel delivered to a home address and no one is available at time of delivery, parcel will be left in a safe place on premises. Therefore, business address is best option for delivery.
Please note we do not deliver on weekends.
Insurance Option Insurance is an option if you wish to pay the extra fee, if insurance is not picked AUTHORITY TO LEAVE will take place. Our company excludes all liability for any loss, damage or non delivery if you wish not to include insurance.
Order online and pickup in-store is available (click and collect). We will notify you when your order is ready for collection.